NeuroField offers a variety of support resources to meet you where you are. Visit our FAQ for general information on our products and technology. Subscription members receive direct technical support Monday through Friday, 8am to 5pm PT. Clinicians and Researchers have access to additional resources through the Client Portal, which includes forum-based, community-contributed support, and within the software itself, including documentation, manuals, a detailed technical FAQ, training videos, and more. See below for contact details, or login to the website or your software for more information.
The NeuroField Q21 EEG is FDA 510(k) cleared as an Electroencephalography (EEG) device. The NeuroField Analysis Suite is FDA 510(k) cleared for EEG acquisition and analysis. The NeuroField Genesis Sleep is a FDA 510K cranial stimulator that has been cleared for the treatment of chronic insomnia. The NeuroField64 software add-on and the NeuroField Analysis Suite add-on components are designated for research use only.
Research only products are not intended to diagnose, treat, cure, or prevent any disease. These capabilities provided are for educational and research purposes only and are not intended as professional medical advice, diagnosis, or treatment.
Technical Support is available
Monday-Friday, 8 am – 5 pm PT.
For email support contact@neurofield.com
Call/text direct at 760-920-4792
Inquiries received after normal business hours will be replied to within the next business day.